Privacy Policy: Your Data, Our Commitment

Updated on April 12, 2023

This privacy statement for FAVOIE (operating as FAVOIE) (“FAVOIE,” “we,” “us,” or “our”) outlines how and why we may collect, store, utilize, and share (“process”) your data while you access our services (“Services”), including when you:

Access our website at https://favoie.com or any of our websites connected to this privacy statement.
Engage with us through other related channels, such as sales, marketing, or events.

Review this privacy statement to understand your privacy rights and options better if you have questions or concerns. Should you find our policies and practices unacceptable, kindly avoid using our Services. If you still have any queries, please do not hesitate to contact us.

SUMMARY OF KEY POINTS

This summary highlights critical aspects of our privacy statement. To obtain further details on any mentioned topics, click the link corresponding to each point or refer to our table of contents for easy navigation to the relevant section. Alternatively, click here to go straight to our table of contents.

What personal data do we process?
We may process personal data based on your interaction with FAVOIE and our Services, your choices, and the products and features you use. Click here for more information.

Do we process any sensitive personal data?
We do not process sensitive personal data.

Do we obtain any information from third parties?
We do not collect information from third parties.

How do we process your information?
We process your data to provide, enhance, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with legal requirements. We may also process your data for other purposes with your consent. However, we only process your data for legitimate reasons. Click here for more information.

In which scenarios do we share personal data, and with what types of third parties?
We may share data in certain situations and with specific third parties. Click here for more information.

How do we protect your information?
We employ organizational and technical measures and procedures to safeguard your data. However, we cannot guarantee that electronic transmissions over the Internet or information storage technologies are 100% secure. We cannot ensure or promise that cybercriminals, hackers, or other unauthorized parties will not be able to breach our security and unlawfully obtain, access, steal, or modify your data. Click here for more information.

What rights do you have?
Depending on your geographic location, applicable privacy laws may grant you specific rights concerning your data. Click here for more information.

How can you exercise your rights?
The most convenient way to exercise your rights is by using the contact information in the section below. We will consider and respond to any request in compliance with applicable data protection laws.

Interested in learning more about FAVOIE’s practices regarding the information we collect? Continue to read the full notice.

TABLE OF CONTENTS

WHAT INFORMATION DO WE GATHER?
IN WHAT MANNER DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL GROUNDS DO WE RELY ON TO PROCESS YOUR INFORMATION?
IN WHAT CIRCUMSTANCES AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
WHAT IS OUR POSITION ON THIRD-PARTY WEBSITES?
DO WE EMPLOY COOKIES AND OTHER TRACKING TECHNOLOGIES?
IS YOUR INFORMATION TRANSFERRED GLOBALLY?
HOW LONG IS YOUR INFORMATION RETAINED?
HOW DO WE ENSURE YOUR INFORMATION’S SECURITY?
DO WE GATHER INFORMATION FROM MINORS?
WHAT PRIVACY RIGHTS DO YOU HAVE?
DO-NOT-TRACK FEATURES CONTROLS
DO CALIFORNIA RESIDENTS HAVE ADDITIONAL PRIVACY RIGHTS?
DO WE UPDATE THIS NOTICE?
HOW CAN YOU REACH OUT TO US REGARDING THIS NOTICE?
HOW CAN YOU REVIEW, DELETE, OR UPDATE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE GATHER?

Personal details you disclose to us.

In short: We gather the personal details you share with us.

We gather personal details you voluntarily offer when expressing interest in learning about us or our products and Services, participating in activities on the Services, or contacting us.

Personal information provided by you.

The personal details we gather depend on your interactions with us and the Services, your choices, and the products and features you utilize. The personal information we collect may comprise the following:

Names
Email addresses

Sensitive information.

We do not process sensitive information. Therefore, your details must be accurate, complete, and truthful. You are responsible for informing us of any changes to your personal information.

Information is collected automatically.

In short: Our Services automatically collect certain information, such as your Internet Protocol (IP) address, browser type, and device characteristics, when you access them.

We automatically gather specific details when you visit, utilize, or navigate the Services. The information collected does not reveal your identity. Still, it includes your device and usage details, IP address and location, operating system and browser specs, language preferences, referring URLs, and other information. However, it may provide insights into how and when you use our Services. The data is primarily needed to maintain the security and operations of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also gather information through cookies and similar technologies.

The information we gather includes the following:

Log and Usage Data: Our servers automatically collect service-related, diagnostic, usage, and performance data in log files when you access or use our Services. This log data may have your IP address, browser, and device info, activity within the Services (including the date and time of your usage, viewed pages and files, searches, and other actions), as well as device event information such as system activity, error reports, and hardware settings. The specific information gathered depends on your interaction with us.
Device Data: We collect device data that pertains to the computer, tablet, phone, or any other device you use to access our Services. The device data collected may include your or proxy server IP address, location, operating system, device and application IDs, device and browser info, internet service provider, mobile carrier, and system configuration. The specific details captured depend on the type of device used.
Location Data: We collect location data, which can be either precise or imprecise, regarding the device you use to access our Services. The extent of the information gathered is dependent on the settings and type of the device used. For instance, we may employ GPS and other technologies to obtain geolocation data that provides insight into your present location (based on your IP address). You can refuse access to this information or disable your location setting on your device to opt out of data collection. Choosing to opt out may result in the unavailability of certain features of our Services.

2. IN WHAT MANNER DO WE PROCESS YOUR INFORMATION?

In short: We process your information to facilitate, enhance, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with legal requirements. Additionally, we may process your information for other purposes with your explicit consent.

The reasons for processing your personal information vary depending on how you engage with our Services and include the following:

To save or protect an individual’s vital interests. We may process your information to safeguard an individual’s vital interests, such as preventing harm.

3. WHAT LEGAL GROUNDS DO WE RELY ON TO PROCESS YOUR INFORMATION?

In short: We exclusively process your personal information when we believe it is necessary and possess a valid legal basis to do so under applicable law, such as acquiring your consent, complying with regulations, providing you with services, fulfilling contractual obligations, safeguarding your rights, or pursuing our legitimate business interests.

This section pertains to individuals located in the UK or EU.

To comply with the GDPR (General Data Protection Regulation) and UK GDPR, we must specify the valid legal bases we rely on to process your personal information. Thus, the legal bases that we may rely on to process your personal information include the following:

Consent: One of the legal bases that we may depend on to process your personal information is your permission. We may process your data provided you have granted us explicit permission to use your personal information for a specific purpose. You may also withdraw your consent at any time. To obtain further information, please click here.
Legal obligations: We may process your information when we believe it is necessary to comply with our legal obligations, such as cooperating with a law enforcement agency or regulatory body, safeguarding or defending our legal rights, or presenting your information as evidence in litigation involving us.
Vital interests: We may process your information when we deem it necessary to safeguard your or a third party’s vital interests, such as in situations where there may be potential threats to someone’s safety.

This section pertains to individuals located in Canada.

We may process your information when you have granted us explicit permission (express consent) to utilize personal data for a specific purpose or when your consent can be implied (implied consent). You may also withdraw your consent at any time. To obtain further information, please click here.

In exceptional cases, we may have legal authorization to process your information under applicable law without obtaining your consent. These cases may include, for instance:

If collecting your information is evidently in your best interests and obtaining your consent is not feasible on time.
We may process your information for investigations and the prevention of fraud.
For business transactions, subject to certain conditions being satisfied.
If we need to assess, process, or resolve an insurance claim, and the collection of the information included in a witness statement is necessary, we may collect it.
This information may be collected and processed to identify injured, ill, or deceased persons and to communicate with their next of kin.
If we have justifiable grounds to believe that you have been, are, or may become a victim of financial abuse.
It is reasonable to anticipate that obtaining your consent for collecting and using the information would jeopardize the accuracy or availability of the data. In such cases, the collection must be reasonable and performed to investigate an infringement of the laws or a breach of an agreement of Canada or a province.
If it is necessary to comply with a subpoena, warrant, court order, or court rules concerning the disclosure of records.
If an individual produced it during their profession, employment, or business, and the collection aligns with the purposes for which they created the information, we may process it.
Collecting your information is exclusively for journalistic, artistic, or literary purposes.
If your information is listed in the regulations and is publicly accessible, we may process it.

4. IN WHAT CIRCUMSTANCES AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We may disclose information in particular circumstances outlined in this section and to the following categories of third parties.

Third-Party Vendors, Consultants, and Service Providers.

We may disclose your information to third-party service providers, vendors, contractors, or agents (“third parties”) who provide services on our behalf and require access to your information to complete their work. We maintain contracts with third parties designed to help protect your personal information. They are not authorized to use your personal information for any purpose other than instructed by us. Furthermore, they are committed to protecting the data they hold on our behalf and retaining it for the specified period. Without our consent, they will not disclose your personal information to any other organization. The third-party categories with whom we may disclose personal information are:

Data Analytics Services
Website Hosting Services
Cloud Computing Services
Affiliate Marketing Programs
Ad Networks

We may also have to share your personal information in the following situations:

Business transfers: We may transfer or disclose your information as part of or during negotiations for any merger, financing, acquisition, or sale of assets of part or all of our business to another organization.
Other users: When you share personal information (such as by posting comments, contributions, or other content to the Services) or engage with public areas of the Services, that information may be accessible to and viewed by all users and may be publicly available outside the Services for an indefinite period. Additionally, within our Services, other users can view summaries of your activity, communicate with you, and access your profile.

5. WHAT IS OUR POSITION ON THIRD-PARTY WEBSITES?

In short: We cannot be held accountable for the security of any information you disclose to third parties that we link to or advertise on our Services but are not associated with them.

The Services may include links to third-party websites, online services, or mobile applications, as well as advertisements from third parties who are not affiliated with us and may link to other websites, services, or applications. Therefore, we cannot guarantee the safety of such third parties. We will not be held responsible for any damage or loss resulting from using such third-party websites, applications, or services. The existence of a link to a third-party website, service, or application does not imply our endorsement of that website, service, or application. We cannot ensure the safety and confidentiality of the data that you provide to any third parties. This privacy notice does not cover any data collected by third parties. We are not responsible for third parties content, privacy practices, and security policies, including other websites, applications, or services that may be linked to or from the Services. It is advisable to review the policies of such third parties and to contact them directly to address any questions you may have.

6. DO WE EMPLOY COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: We may utilize cookies and other tracking technologies to gather and retain your information.

We may use cookies and comparable tracking technologies (such as pixels and web beacons) to access or preserve information. Our cookie policy contains comprehensive information on how we employ these technologies and how you can decline specific cookies.

7. IS YOUR INFORMATION TRANSFERRED GLOBALLY?

In short: We may store, process, and transfer your information in countries different from yours.

The location of our servers is in the United States. However, if you use our Services from outside the United States, please note that we may store, process, and transfer your information to our facilities and third parties (as mentioned in “IN WHAT CIRCUMSTANCES AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” section above), both in the United States and other countries.

For individuals residing in the European Economic Area (EEA) or the United Kingdom (UK), these countries might not have data protection laws or similar comprehensive laws as those in your country. Nevertheless, we will take all necessary measures to safeguard your personal information through this privacy notice and applicable law.

European Commission’s Standard Contractual Clauses:

To safeguard your personal information, we utilize the European Commission’s Standard Contractual Clauses to transfer personal information between our companies and third-party providers. These clauses ensure that all recipients comply with European data protection laws and regulations when safeguarding personal information originating from the EEA or UK. Our Standard Contractual Clauses are available upon request. Additionally, we have implemented comparable protections with our third-party service providers and partners. We can provide further information upon request.

8. HOW LONG IS YOUR INFORMATION RETAINED?

In short: We keep your information for the duration necessary to meet the purposes stated in this privacy notice unless otherwise mandated by law.

We will only store your personal information for the period necessary to fulfill the purposes stated in this privacy notice unless we are required or permitted by law to retain it for an extended period (such as tax, accounting, or other legal requirements).

Once we no longer have a legitimate business reason to process your personal information, we will delete or anonymize it. If it is impossible to delete or anonymize your personal information (for example, if it is stored in backup archives), we will securely store it and isolate it from further processing until it can be deleted.

9. HOW DO WE ENSURE YOUR INFORMATION’S SECURITY?

In short: We have implemented various organizational and technical security measures to protect your personal information.

We have established appropriate and reasonable organizational and technical security measures to protect the security of any personal information we process. However, no information storage technology or electronic transmission over the internet is 100% secure, so we cannot guarantee or assure that hackers, cybercriminals, or other unauthorized third parties will be unable to breach our security measures and improperly access, steal, collect, or modify your information. Although we implement measures to safeguard your personal information, transmitting such information to and from our Services is ultimately your responsibility and at your own risk. Therefore, it is advisable to access our Services within a secure environment. We strongly recommend that you access the Services within a safe environment and take all necessary precautions to protect your information.

10. DO WE GATHER INFORMATION FROM MINORS?

In short: We don’t intentionally collect data from or target children under 18 years of age.

We don’t intentionally request data from or target children under 18 years of age. By utilizing the Services, you acknowledge that you are either at least 18 years of age or the parent or legal guardian of a minor using the Services and consent to the minor’s use of the Services. Suppose we discover that we have collected personal information from users under 18 years old. In that case, we will deactivate the account and take appropriate measures to promptly delete any personal information of children under 18 from our records upon becoming aware of it. If you know, we may have collected personal information from a child under 18. Please get in touch with us immediately.

11. WHAT PRIVACY RIGHTS DO YOU HAVE?

In short: In certain regions, like the United Kingdom (UK), European Economic Area (EEA), and Canada, you possess rights that grant you more access to and control over your personal information. For example, you can review, modify, or terminate your account anytime.

In some regions (such as the EEA, UK, and Canada), applicable data protection laws grant you specific rights, including:

(i) Right to request access to and receive a copy of your personal information (ii) Right to request deletion or correction of your personal information (iii) Right to request that the processing of your personal information be restricted (iv) If applicable, the right to data portability. You may also object to your personal information processing in certain situations. You can request your personal information using the contact information in the section below.

We will comply with applicable data protection laws and promptly respond to any request related to your personal information.

Suppose your location is UK or EEA, and you believe we are processing your personal information unlawfully. In such cases, you can file a complaint with the local data protection supervisory authority. The contact details for your supervisory authority are available at this link: https://edpb.europa.eu/about-edpb/board/members_en.

For individuals in Switzerland, the contact details of the data protection authorities are available at this link: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: You have the right to withdraw your consent for processing your personal information, which may be expressed or implied depending on the applicable law. If we rely on your permission, you can withdraw it anytime by contacting us through the details in the section below or by updating your preferences.

However, please note that this will not impact the lawfulness of any processing before withdrawal, nor, when applicable law permits, will it affect the processing of your personal information based on lawful processing grounds other than consent.

Cookies and similar technologies: Most web browsers accept cookies by default. You can remove or reject cookies by adjusting your browser settings. Opting to remove or reject cookies may affect certain features or services on our platform. In addition, if you wish to opt out of interest-based advertising by the advertisers on our Services, you can visit http://www.aboutads.info/choices/.

You can contact us by email/mail if you have any concerns or queries about your privacy rights.

12. DO-NOT-TRACK FEATURES CONTROLS

Most web browsers, mobile operating systems, and applications have a Do-Not-Track (“DNT”) feature, or you can activate a setting to indicate your privacy preference of not having your online browsing activities monitored and collected. However, a uniform technology standard for recognizing and implementing DNT signals has not been finalized yet. Currently, we do not take any action in response to DNT (Do Not Track) browser signals or any other automated mechanism that indicates your preference not to be tracked online. We will inform you about any future standards for online tracking that we must follow in an updated version of this privacy notice.

13. DO CALIFORNIA RESIDENTS HAVE ADDITIONAL PRIVACY RIGHTS?

In short: Yes, California residents have specific rights regarding access to personal information.

The “Shine The Light” law, California Civil Code Section 1798.83, allows California residents who are our users to request and receive information from us once a year, free of charge, about the categories of personal information we disclose to third parties for direct marketing purposes, if any, and the third parties details (name and address) with whom we shared personal information in the preceding calendar year. To make a request, please submit your written request using the contact information below.

Suppose you are a California resident under 18 and have a registered account with our Services. In that case, you have the right to request the deletion of any content that you have posted publicly on our Services. To ask to remove such data, please contact us using the contact information provided below, including the statement that you reside in California and an email address associated with your account. We will take measures to remove the data from public display on the Services. Still, we may be unable to eliminate the data from all our systems, like backups.

CCPA Privacy Notice

The California Code of Regulations and CCPA defines a “resident” as:

An individual who is present in the State of California for other than a transitory or temporary purpose
Any individual who is domiciled in the State of California but is currently outside the state for a temporary or transitory purpose
All other individual types are defined to be “non-resident.”

Suppose you fall under the definition above of “resident.” In that case, we must comply with certain rights and obligations concerning your private data.

What personal information categories do we collect?

In the past twelve (12) months, we have collected the following categories of personal information:

Category	Examples	Collected
A. Identifiers	Name or alias, postal address, phone or mobile number, unique personal identifier, Internet Protocol address, online identifier, email address, and account name	YES
B. Personal information categories listed in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under California or federal law	Gender and date of birth	NO
D. Commercial information	Transaction information, purchase history, financial details, and payment information	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	YES
G. Geolocation data	Device location	YES
H. Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from other personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	YES

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

How is your personal information used and shared?

FAVOIE collects and shares your personal information using the following:

Targeting/Marketing cookies
Social media cookies
Beacons/Pixels/Tags
Click redirects: Affiliate links
Social media plugins: Facebook-I-Like, Twitter

We incorporate social media features within our Services, such as the “Like” or “Share” button or widget. These features may process your Internet Protocol (IP) address and track the page you visit on our website. We may place a cookie to ensure the feature functions correctly. Engaging with a widget or button associated with a specific social media platform while logged in could result in recording this information in the user’s profile on that platform. To prevent this from happening, you should log out of the social media platform before accessing or using the Services. Third parties may host social media features and widgets or be hosted directly on our Services. The companies’ privacy policies that provide these features will apply to your interactions with them. By clicking one of these buttons, you consent to use this plugin and transfer personal information to the relevant social media service. We have no control over the nature and extent of the transmitted data or any additional processing.

You can find more information about our data collection and sharing practices in this privacy notice.

Suppose you use an authorized agent to exercise your right to opt-out. In that case, we may deny the request if the authorized agent does not provide evidence of valid authorization to act on your behalf.

Will anyone else have access to your information?

Our service providers may receive your personal information if necessary, subject to a written contract between each provider and us. In addition, we engage with for-profit service providers to process your personal information on our behalf.

We may use your personal information for internal business purposes, such as researching technological development and demonstration. It does not constitute “selling” your personal information.

In the past twelve (12) months, FAVOIE has not sold any personal information to third parties for business or commercial purposes.

FAVOIE has disclosed the following categories of personal information to third parties for business or commercial purposes in the preceding twelve (12) months:

Category A: Identifiers include contact information like your real name, alias, postal address, phone or mobile number, unique personal identifier, online identifier, IP address, email address, and account name.
Category B: Personal information, as defined by the California Customer Records law, includes your name, contact details, education, employment, employment history, and financial data.
Category F: Internet or electronic network activity data, such as browsing and search history, interest data, online behavior, and interactions with systems, websites, applications, and advertisements.
Category G: Geolocation data, including device location.
Category K: Inferences drawn from any personal data listed above to create a summary or profile, for instance, about an individual’s preferences and characteristics.

You can find the categories of third parties with whom we share personal information for business or commercial purposes under the section “IN WHAT CIRCUMSTANCES AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” above.

Rights concerning your data:

Right to request data deletion — Request to delete

It is within your rights to request the deletion of your personal information. If you make this request, we will delete your personal information upon request, except in cases where legal exceptions apply, such as (but not limited to) another consumer exercising their right to free speech, our need to comply with legal obligations, or any processing necessary to prevent illegal activities.

Right to be informed — Request to know

Depending on the situation, you have the right to know:

if we collect and utilize your personal information;
the categories of personal information we collect;
the purposes for which we use the collected personal data;
if we sell your personal information to third parties;
the types of personal information we sold or disclosed for business purposes;
the types of third parties to whom we sold or told personal data for business purposes; and
the business or commercial purpose for collecting or selling personal information.

Providing or deleting de-identified consumer information or re-identifying individual data to verify a consumer request is not a legal requirement for us in response to a consumer request.

Right to Non-Discrimination for Exercising Consumer Privacy Rights

Exercising your privacy rights will not result in any discrimination against you.

Verification process

Upon receiving your request, we must verify your identity to ensure you are the person whose information we have in our system. This verification process may require us to ask for information that matches what we already have on file. For example, depending on your request type, we may ask for specific details to check our records or contact you through a previously provided communication method (e.g., phone or email). We may also employ other verification methods as needed.

We will only use the personal information in your request to verify your identity and authority to make the request. Whenever possible, we will avoid requesting additional information for verification purposes. However, if we cannot verify your identity with the information we have. In that case, we may ask for more information to verify your identity and for security or fraud prevention. We will delete any additional information provided after completing the verification process.

Other privacy rights:

You can object to your personal information processing.
You can request corrections to your data if it is incorrect or outdated or request restrictions on its processing.
You can appoint an authorized agent to submit a request on your behalf under the CCPA. We may only accept a request from an authorized agent who provides proof of valid authorization to act on your behalf according to the CCPA.
You can request to opt out of any future sale of your personal information to third parties. Once we receive such a request, we will take action to comply with it as soon as possible, ideally within fifteen (15) days from the submission date.

To exercise these rights refer to the contact information at the end of this document. We welcome feedback and complaints regarding our handling of your data.

14. DO WE UPDATE THIS NOTICE?

In short: We will update this notice to comply with relevant laws.

We may periodically update this privacy notice. The updated version will be marked by a revised “Revised” date, and the updated version will take effect as soon as it is available. Suppose we make significant changes to this privacy notice. In that case, we may notify you by prominently posting a statement of the changes or directly sending a notification. We suggest you review this privacy notice periodically to ensure you know how we protect your information.

15. HOW CAN YOU REACH OUT TO US REGARDING THIS NOTICE?

If you have any queries or comments about this notice, you can email us at info@favoie.com for quicker response or send mail to:

FAVOIE,
B-02, Shreekrishna Paradise,
Plot 73, Sector 6, Moshi PCNTDA,
Pune, Maharashtra, 412105,
India

16. HOW CAN YOU REVIEW, DELETE, OR UPDATE THE DATA WE COLLECT FROM YOU?

To review, delete, or update your personal information, you may have the right to make a request depending on the laws applicable in your country. You can do so by using the contact information above.